Guest Text Updates The texts a guest actually wants.
Tracking, ready and receipt messages send themselves. When a guest replies, an agent answers — and every send carries recorded consent and a delivery receipt.
Guest thread
Is my order ready yet?
Almost — about 6 more minutes. We’ll text you.
Answered by AI · 0 staff tapsOpted in
What’s included
Help guests follow their order without another phone call.
Transactional
- Tracking link once the order starts
- Order-ready message when the line bumps it
- Receipts by SMS or email
- Reservation confirmations and reminders
Conversational
- An AI agent answers inbound guest texts
- Progress updates without a staff tap
- Recovery outreach after an abandoned call
Compliance
- Consent recorded per guest
- One-tap opt-out honored everywhere
- Delivery receipts on every message
- A platform sending number, so you register nothing
Step 5 of 6in one order’s life
The guest stays in the loop.
When guest messaging is turned on, guests get order updates and tracking links. Points and offers give them a reason to come back.
Follow the whole orderSee it on your menu
See RestCall on your menu.
Book a demo and we’ll walk you through how RestCall would take phone orders for your restaurant.